That is why I was a bit surprised when an alum called in last week asking about something I had never heard of.  John Gosch, who sold books in 1976 & 1977, wanted to know if we still had any “Round Tuits” we could sell him.   I was completely unfamiliar with the Round Tuit.  John explained that his sales manager Steve “the rabbit”  Babbitt had given everyone in their organization a Round Tuit to carry in their pockets on the bookfield. 

All of us have replied that we will get a task done when we get around to it.  Well, if you have a round tuit in your pocket — you don’t have to wait.  According to the wiktionary a round tuit is 

“a circular object giving its owner the ability to get done everything that would have otherwise been put off to a later date”. 

I further inquired about round tuits with one of Southwestern’s pillars of knowledge, Dan Moore.  Dan recalled his student manager, Marty Fridson, asking if he had memorized his sales talk yet.  Dan replied to Marty that he would do it when he got a round to it.  Marty took out a sheet of paper drew a circle with the word tuit on it, tore it out and handed it to Dan.   I love how Southwestern lessons from the 1970′s still apply today, on the bookfield and off.

I will always treasure my Southwestern Success Coin and what it symbolizes, but I think having a round tuit in my pocket may be another good reminder of Southwestern principles.

Despite having trained hard in Sales School and practicing my demo more times that I can recall, that morning on Finch Street I was going to have to learn again – by doing. It seems the bookfield isn’t the only place where you can test run something many times, but you cannot predict what will happen when it is live.

A “webinar hosted by Dan Moore” is enough said when it comes to describing the degree of excellence of the webinar.   Everything went smoothly, except for one glitch.  At the last moment, there was a snafu with our capacity limits and many alumni who pre-registered were unable to access the webinar.  

Luckily the webinar was recorded.  Although it is not live, you can still brush the dust off of those SW success principles.  All Southwestern alumni can view the webinar at http://www.wesoldbooks.com/webinarvideo_2010-10.

Please share your feedback and thoughts on the alumni webinar below.

We are all so busy in our day-to-day tasks, yet it is important to take a moment to pause and re-acknowledge the truly great thing that is happening all across America and Canada this summer. It is one of the true success stories in the history of business: 142 years in a row of helping young people develop themselves, and help families, through the Southwestern program. Last month, Henry accepted our award for being the oldest company in the Direct Selling Association on behalf of all the student dealers who make all this possible through their hard work every day.

These young people are showing themselves – and the world around them – that despite economic turmoil, political problems, climate change, and many negative factors facing them, they can stand proudly on their own two feet and ask nothing of anyone except a chance to see what they can do. They are creators of opportunity, and carriers of optimism. This Monday, as many Americans will be celebrating Independence Day, the Southwestern Team and the student dealers will be working jointly so those students can HAVE independence, and all that will mean to themselves and their families.

The Sales Managers and Directors are themselves leading the way for Southwestern, inspiring their groups to great production as we move into the most important months of the summer. Every single District Sales Manager and Director knocked on doors for multiple summers, and they know from first-hand experience gained over thousands of hours the truth of what Theodore Roosevelt meant when he said,

“It is not the critic who counts: not the man who points out how the strong man stumbles or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood, who strives valiantly, who errs and comes up short again and again, because there is no effort without error or shortcoming, but who knows the great enthusiasms, the great devotions, who spends himself for a worthy cause; who, at the best, knows, in the end, the triumph of high achievement, and who, at the worst, if he fails, at least he fails while daring greatly, so that his place shall never be with those cold and timid souls who knew neither victory nor defeat.”

Thanks to every Sales Manager, including those who are selling books right now, today.

Thanks also to all the other parts of the company as well for the true team effort that takes place at this time of year. Through Henry’s leadership, every part of our company works together to make this summer spectacle happen year after year. There are literally thousands of moving parts that have to mesh and make sense in order for our year to happen, and you make it so. The student dealers and sales managers are grateful to all of you. Please accept our thanks, and please share this with others in your areas as well: every single person’s efforts count, and make a difference.

It is a pleasure to announce that this summer we are up dramatically in student managers and they are out there making it happen.  We are on the grow, and we intend to continue!

Thanks again to all of you.

It is not the great food that makes you take a step back when you enter the room, it is the incredible caliber of student that fills it.  Each week as Dan Moore announces the winners I am inspired by their accomplishments off of the bookfield.   I recall telling the students I worked with as a Sales Manager that they were most likely going to be successful with or without Southwestern.  Southwestern is merely a catalyst to get you where you want to go faster with better preparation.   These students have learned to overcome challenges and live by Spencer Hays’ motto, “There are two kinds of people in the world: Some find an excuse, and others find a way.”

Last Thursday we were honored to have Southwestern alumni Sam & Cynthia (Dishman) Kirk join us at the President’s Club dinner.  Their son Eugune is going on his second summer with Southwestern and was enjoying some well earned steak.  As the dinner was winding down, Sam recalled how he was with Southwestern for seventeen years and built a tremendous organization.   Sam and Cynthia started Youth About Business, a non profit organization, ten years ago to provide entrepreneurial training to young people in America’s cities.

Sam mentioned to the students headed to the bookfield that one of the greatest lessons he learned at Southwestern was the meaning of success.   So many of us have trouble feeling successful even when we accomplish amazing things.  Sam reminded us that success is doing your best every day.  There are so few things in life we can control, but when we lay our heads down at night we know if we did our best – and that is how we should measure success.   I am so blessed to still work at Southwestern where I have wonderful mentors that surround me and remind me of these lessons.  For those of you who are not so lucky I thought I would include a poem that I think you will recall from your years on the bookfield.

The One in the Glass
by Dale Wimbrow, ©1934

When you get what you want in your struggle for pelf
And the world makes you King for a day,
Then go to the mirror and look at yourself
And see what that one has to say.

For it isn’t your Father, or Mother, or Wife
Who judgment upon you must pass.
The person whose verdict counts most in your life
Is the one staring back from the glass.

He’s the person to please, never mind all the rest,
The one with you clear up to the end.
And you’ve passed your most dangerous and difficult test
If the one in the glass is your friend.

He may be like Jack Horner and “chisel” a plum
And think you’re a wonderful guy,
But the man in the glass says you’re only a bum
If you can’t look him straight in the eye.

You can fool the whole world down the pathway of years
And get pats on the back as you pass,
But your final reward will be heartache and tears,
If you’ve cheated the one in the glass.

(Slightly edited to make it more genderless – this is all about doing one’s very best – and no one knows what that is except ourselves!)

One of the challenges that I encountered when recruiting college students for the Southwestern Company summer program, was conveying to a non-business major how sales experience would benefit them.  Most of us quickly learn once we leave academia that everything is some form of sales.  That statement has been validated every time I talk to a Southwestern alumnus that is not in sales. 

This year at the Southwestern Great Recruiters Seminar (GRS), Whitney Ferré spoke about how valuable her Southwestern experience has been in her everyday life. 

“In my current roles as author, artist, restaurateur, and mother, not a day goes by that I do not draw on the skills I learned both selling books and recruiting a team.  I am constantly having to convince someone about something.  It is ALL sales and it is ALL about how well I can communicate with people.”

Whitney sold books with Southwestern for four summers (1992-95).  She was a top salesman, top recruiter, and a top manager–a triple threat.  Fourteen years after leaving the bookfield, Whitney came back to share how tapping into your right brain can positively impact your success.

“The right brain voice is completely present, while the left brain is thinking past or future. The left brain gets frustrated with specific details, while the right brain looks at the big picture. I think you have to be in your right brain to be open to ‘coincidences’ or trusting that even though you’re not in your comfort zone, that things will be provided for you.”

After leaving Southwestern, Whitney began helping hundreds of people find their creativity as founder of the Creative Fitness Center. The Center first gained national recognition on HGTV.  Today she continues her outreach leading corporate seminars, teaching art classes, and as a creativity expert on television & radio.  Whitney is also an artist, a wife, a mother, and a co-owner of Rumours Wine Bar that builds communities around food, wine, and art.  Whitney recently published her first book, The Artist Within: A Guide to Becoming Creatively Fit (Turner).  In Whitney’s book she discusses the principle of tapping into your right brain in order to use all of your resources in everyday decision-making.

“I had a blast speaking at GRS because I know what it takes to be successful as a recruiter and I have had 14 years since my Southwestern career to gain valuable hindsight that I was excited to share.  I feel all of my experience has led to this moment when I am busy selling and promoting my book.  The message in my book is so important because it proves that our right brains have a powerful voice that we are not hearing, a powerful perspective that we are not seeing and that it has access to valuable mental skills that we are simply not using if we do not access this voice!  My last summer on the bookfield was my “right brain summer”.  I went from 5000 units to 8900 units and from a 35 person team that sold ZILCH to a #3 team.  How?  I accessed the RIGHT side of my mind that did not get caught up in the details or frustrated at individual results.  I was completely tapped in to my vision of selling a TON of books and having a top team.  Because of the strength of my vision and the right brain voice inside my head, I trained my team more effectively and I hit steak EVERY single day on the field.  It did not matter what temporary circumstances tried to trip me up, I knew it was all going to work out and it did!  That is a ‘right brain performance’.”

It seems that the sales experience can benefit the artist and the artist can also positively impact the sales experience. 

Learn more about tapping in to your right brain at creativelyfit.com. 

Whitney was also featured in Her Nashville.  Click here to read the online exclusive. ]]> http://www.southwesternalumniblog.com/southwestern_company/find-your-artist-within-and-find-success/feed/ 2 http://www.southwesternalumniblog.com/southwestern_company/the-tennessean-slideshow-of-famous-southwestern-alumni/ http://www.southwesternalumniblog.com/southwestern_company/the-tennessean-slideshow-of-famous-southwestern-alumni/#comments Thu, 12 Mar 2009 00:47:27 +0000 Becky Bauman http://www.southwesternalumniblog.com/?p=96 In my years with the Southwestern Company I have heard, as well as told, many tales of some of the famous alumni that have traversed the bookfield.  After becoming Southwestern’s alumni specialist, I quickly learned that this is an often requested list of people.  Unfortunately, my database of alumni did not come with a “Rich and Famous” button; so I created one.  It is a subjective list of course, but is filled with the names of many bookpeople, recognizable and not.  Sales people all know the importance of a golden name.  

In fact, I’d like to thank Mr. Neville, the fourth grade teacher at Bow Elementary in New Hampshire, for being my golden name my third summer on the bookfield.  His testimonial and recommendation of the Volume Library boosted my sales tremendously.  A recognizable name has always been a great way to build trust.

Recently The Tennessean published a slideshow of photos of the Southwestern Company and several of the locally famous alumni who have worked in the summer program.  It includes local Tennessee alumni:  Former Metro Councilman George Armistead III; Tennessee entrepreneur Jim Ayers; US Representative Marsha Blackburn; Retired Southwestern CEO, Ralph Mosley; Tennessee entrepreneur Ted Welch; Tennessee entrepreneur Sam Kirk; and current Southwestern CEO and Chairman, Henry Bedford.

National alumni included:  Former Federal Prosecutor, Ken Starr; Texas Governor, Rick Perry; and Evangelist and Best-Selling Author Max Lucado.

Also included in the slideshow are various photos of Southwestern headquarters on Atrium Way in Nashville and student dealers in training at “Sales School.”

In seeking out our “Rich and Famous” alumni, it has been the bookpeople whose names may not jump out at you that intrigue me the most.  Many of our alumni who have created successful businesses and lives do not live in the public eye.  They have taken the skills they learned at Southwestern and have become the “Millionaires Next Door”. 

Check out some of our Alumni Spotlights  and look for more success stories of Southwestern alumni in the coming weeks.

Who do you know that sold books that should be on our “Rich and Famous” list?  ]]> http://www.southwesternalumniblog.com/southwestern_company/the-tennessean-slideshow-of-famous-southwestern-alumni/feed/ 0