The Southwestern Company Alumni Blog

Adam NubernThis past week redandblack.com, a student newspaper serving the University of Georgia, ran an article, I Would Bike 4,000 Miles, about Adam Nubern who is biking 4,000 miles this summer with Bike and Build.  Bike and Build, is a nonprofit organization that raises money and awareness for affordable housing.  Adam sold books with The Southwestern Company for two summers.  “He will bike from Charleston, S.C., to Santa Cruz, Calif., helping build homes during rest stops and devoting eight days to new homes in Colorado.  Of the eight routes riders may choose from, Nubern is taking the route that logs the most build days than any other trip in Bike and Build’s history. Nubern said he learned the value of a family home as a door-to-door book salesman.  

After talking to hundreds of families, he said he realized how important the home is in the development of families and communities.”It’s where families come together to share and grow with one another. All the relational aspects of life happen at the home,” Nubern said.

Carolina CanavatiI also learned of another two-summer bookwoman, Carolina Canavati who is biking with the Texas 4000 for Cancer this summer.  She will bike 4,800 miles from Austin, TX to Anchorage, Alaska, raising money to support the fight against cancer. 

I know there are countless alumni serving others and I hope to tell you more about them as time goes on.  Until I sold books through Southwestern, I’m not sure I truly realized how much your life is enriched when you are serving others. 

Most of the time I look at the calendar and wonder where all the time went.  At the end of each Southwestern summer I felt very much the same way.  However, in the midst of those twelve weeks on the bookfield there was an occasional day I thought would never end.  It was those days I was grateful I had learned to help control my attitude by breaking up my goals.  During my cross country years I quickly learned to focus on getting to that next tree, then the stop sign…etc.  If I focused on the whole race at once it seemed impossible.  At Southwestern I broke the summer down to weeks, the weeks down to days, and the days down to goal periods. 

During those later weeks on the bookfield I sometimes needed a little more to keep me going.  It was then I started to dedicate my weeks to different things.  By far, my favorite week was Service Week.  I spent my mental energy that week focusing on providing the best service I could to everyone I met.  And that didn’t mean making sure they all bought books.  I could have been making an elderly woman smile, or reminding parents how important it is to read to their kids.  We make a difference every day.  I would also give away a Volume Library set that week.  What an amazing feeling!  That week always flew by, and lo and behold, it was usually one of my best sales weeks of the summer.  When I stopped worrying about myself and the things I wanted, and focused on helping others get what they needed, everything fell in to place. 

Being service-miinded is just one of the many lessons of the bookfield.  Good luck Adam and Carolina!

 

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Posted by Becky Bauman | 04.16.2009 | 04:04 pm
In January 2009 CNBC started a ”Pony Blog“.   “The Pony blog’s intent is to find the lighter side of the economic crisis and distract you with humor long enough for the seeds of hope to spring forth from the rubble.”  It is quite refreshing to see the media finding the positive in the current ecomonic situation.  Now most people may pause and ask themselves, what do ponies have to do with the ecomony or positive thinking.  However, if you have attended a Southwestern Company Sales School since 1956, you remember the pony.  I attended eight Sales Schools and I ALWAYS looked forward to hearing Mort Utley tell The Pony Story.  In fact, until now I didn’t realize that anyone but Mort told the story.  Well the truth is no one can tell it quite like Mort.

Many days during my Southwestern summers I would be going into that last gravy goal period sitting on zero.  (Translation:  zero sales for the day with 2.5 hours left)  At that point, my affirmation would switch to “there’s gotta be a pony somewhere”.

I learned so many life lessons selling books.  I would have said I was a postive thinker before my Southwestern experience, but the bookfield taught me how to harness my thoughts.  At first it amazed me that, by continually telling myself outloud good things were going to happen, they did.  We really do believe what we tell ourselves; so why do we tell ourselves such bad things?  By focusing on finding the yes’s and getting the no’s off my list I could make my attitude do a complete 180.

I would like to say that I am an expert at applying this lesson off the bookfield, but I’m not…yet.   Guarding our self-talk can be difficult in a world filled with so many outside negative influences.  The ponies are all around us; we just need to remember to look for them.

Until now the video of Mort has been only shown in the Southwestern Sales School.  Today I would like to share with you “The Pony Story”. 

 

Remember the Pony

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Posted by Becky Bauman | 04.06.2009 | 03:04 pm

One of the challenges that I encountered when recruiting college students for the Southwestern Company summer program, was conveying to a non-business major how sales experience would benefit them.  Most of us quickly learn once we leave academia that everything is some form of sales.  That statement has been validated every time I talk to a Southwestern alumnus that is not in sales. 

Whitney FerréThis year at the Southwestern Great Recruiters Seminar (GRS), Whitney Ferré spoke about how valuable her Southwestern experience has been in her everyday life. 

“In my current roles as author, artist, restaurateur, and mother, not a day goes by that I do not draw on the skills I learned both selling books and recruiting a team.  I am constantly having to convince someone about something.  It is ALL sales and it is ALL about how well I can communicate with people.”

Whitney sold books with Southwestern for four summers (1992-95).  She was a top salesman, top recruiter, and a top manager–a triple threat.  Fourteen years after leaving the bookfield, Whitney came back to share how tapping into your right brain can positively impact your success.

“The right brain voice is completely present, while the left brain is thinking past or future. The left brain gets frustrated with specific details, while the right brain looks at the big picture. I think you have to be in your right brain to be open to ‘coincidences’ or trusting that even though you’re not in your comfort zone, that things will be provided for you.”

After leaving Southwestern, Whitney began helping hundreds of people find their creativity as founder of the Creative Fitness Center. The Center first gained national recognition on HGTV.  Today she continues her outreach leading corporate seminars, teaching art classes, and as a creativity expert on television & radio.  Whitney is also an artist, a wife, a mother, and a co-owner of Rumours Wine Bar that builds communities around food, wine, and art.  Whitney recently published her first book, The Artist Within: A Guide to Becoming Creatively Fit (Turner).  In Whitney’s book she discusses the principle of tapping into your right brain in order to use all of your resources in everyday decision-making.the artist within: a Guide to Becoming Creatively Fit

“I had a blast speaking at GRS because I know what it takes to be successful as a recruiter and I have had 14 years since my Southwestern career to gain valuable hindsight that I was excited to share.  I feel all of my experience has led to this moment when I am busy selling and promoting my book.  The message in my book is so important because it proves that our right brains have a powerful voice that we are not hearing, a powerful perspective that we are not seeing and that it has access to valuable mental skills that we are simply not using if we do not access this voice!  My last summer on the bookfield was my “right brain summer”.  I went from 5000 units to 8900 units and from a 35 person team that sold ZILCH to a #3 team.  How?  I accessed the RIGHT side of my mind that did not get caught up in the details or frustrated at individual results.  I was completely tapped in to my vision of selling a TON of books and having a top team.  Because of the strength of my vision and the right brain voice inside my head, I trained my team more effectively and I hit steak EVERY single day on the field.  It did not matter what temporary circumstances tried to trip me up, I knew it was all going to work out and it did!  That is a ‘right brain performance’.”

It seems that the sales experience can benefit the artist and the artist can also positively impact the sales experience. 

Learn more about tapping in to your right brain at creativelyfit.com


Whitney was also featured in Her Nashville.  Click here to read the online exclusive.

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Posted by Becky Bauman | 03.27.2009 | 07:03 pm
Pounding the pavement as a door-to-door salesman definitely comes with more than its share of rejection.  However, if you stick with it long enough you learn how to put that aside and enjoy the rewards.  Through my years of selling books with the Southwestern Company I was commonly asked:  Does that still work?  Even in the computer age?  I am proud to say, “Yes It Does!”  Even in today’s fast paced information age, a salesman with a good product, that works hard and treats people right will find success.Art Pearson, 89, a Fuller Brush salesman, gets a kiss from Linda Cole, of Normandy Park, Wash., whose family has been buying from Art since the 1950s. Art's son Ken, a Seattle real-estate investor who now does the driving for Art's door-to-door sales, takes a souvenir photo of his dad.The Los Angeles Times recently ran a story on possibly the oldest Fuller Brush man, “Fuller Brush Man:  A 90-year old foot in the door”.  It is the story of Art Pearson, who as has been selling Fuller products for 71 years throughout Washington. Art is well versed in what many of us learned from the Southwestern bookfield.

“Pearson looks at the door-in-the-face as a simple matter of mathematics. If he stops at five houses, one will buy.

‘One thing you’ll never survive with in this business is trying to plan your time or your money,’ he says. ‘I’ve gone out and worked, and sometimes I don’t get any business till noon. And then after noon, it all just falls into place. What would have happened if I’d have quit at noon?

‘The trouble today is, people don’t want to work.’” 

Reading Art’s story gave me a sense of pride in how I chose to make my living for those eight years I worked with Southwestern.  Door-to-door selling is most often viewed with the perception of the shady magazine crew operating out of a white van that quickly moves from town to town.  I know that many of us that carried the Southwestern samplecase can go back to those communities we worked in and, as we drive down those familiar streets, recall the names of the many people that touched our lives.  When you treat people right your sales area becomes your community filled with people you consider family.

Former Mississippi Governor Ronnie Musgrove once told me that twenty-five years after he had sold with Southwestern he happened to be going by the town he had sold in his fourth summer.  He decided to visit his host family from that summer.  The little old lady he had stayed with was now quite elderly, but fondly remembered Ronnie and the summer he spent there.  Having no idea he was at the time the Governor of Mississippi, she looked him dead in the eye and asked what he had done with his life.

I am so thankful for the people I met on the bookfield.  From my amazing and generous host families, to my customers and even those who simply shut their doors–they all served a purpose in the lessons I learned.  I am also thankful there are salesman like Art that allow me to say with pride that I was a door-to-door salesman.

Click here to read the full LA times article on Art Pearson.  You’ll be glad you did.

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Posted by Becky Bauman | 03.19.2009 | 01:03 pm
In my years with the Southwestern Company I have heard, as well as told, many tales of some of the famous alumni that have traversed the bookfield.  After becoming Southwestern’s alumni specialist, I quickly learned that this is an often requested list of people.  Unfortunately, my database of alumni did not come with a “Rich and Famous” button; so I created one.  It is a subjective list of course, but is filled with the names of many bookpeople, recognizable and not.  Sales people all know the importance of a golden name.  

In fact, I’d like to thank Mr. Neville, the fourth grade teacher at Bow Elementary in New Hampshire, for being my golden name my third summer on the bookfield.  His testimonial and recommendation of the Volume Library boosted my sales tremendously.  A recognizable name has always been a great way to build trust.

The Tennessean

Click to view the Southwestern Company & Famous Alumni Slideshow

Click to view the slideshow in The Tennessean 

Recently The Tennessean published a slideshow of photos of the Southwestern Company and several of the locally famous alumni who have worked in the summer program.  It includes local Tennessee alumni:  Former Metro Councilman George Armistead III; Tennessee entrepreneur Jim Ayers; US Representative Marsha Blackburn; Retired Southwestern CEO, Ralph Mosley; Tennessee entrepreneur Ted Welch; Tennessee entrepreneur Sam Kirk; and current Southwestern CEO and Chairman, Henry Bedford.

National alumni included:  Former Federal Prosecutor, Ken Starr; Texas Governor, Rick Perry; and Evangelist and Best-Selling Author Max Lucado.

Also included in the slideshow are various photos of Southwestern headquarters on Atrium Way in Nashville and student dealers in training at “Sales School.”

In seeking out our “Rich and Famous” alumni, it has been the bookpeople whose names may not jump out at you that intrigue me the most.  Many of our alumni who have created successful businesses and lives do not live in the public eye.  They have taken the skills they learned at Southwestern and have become the “Millionaires Next Door”. 

Check out some of our Alumni Spotlights  and look for more success stories of Southwestern alumni in the coming weeks.

Who do you know that sold books that should be on our “Rich and Famous” list? 

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Posted by Becky Bauman | 03.11.2009 | 06:03 pm
On Thursday morning, February 26, 2009, one of the greatest pillars in the history of Southwestern, Dortch Oldham, passed away. He was 89 years old.

Dortch addressing a 1960's Sales SchoolDortch grew up on a farm north of Nashville, and heard about selling books from a friend. As he said in an interview here several years ago, “He told me you could make as much as $200. That was during the Depression, and I was on the farm – that was real money to me.” He began selling while still a teenager. At the recommendation of J.B. and W.E. Henderson, his sales managers, he attended the University of Richmond, graduating in 1941. Dortch and his wife, Sis, later endowed Richmond with scholarships for deserving young people, who became known as Oldham Scholars. They did the same for U.T. Knoxville in 1999.

Spencer Hayes, J.Fred Landers, Dortch Oldham, Ted Welch & Rich Penuel 
After serving in active duty in the Asian theatre during World War II, Dortch joined with Fred Landers to rebuild Southwestern, which J.B. Henderson had held together during the war. With Fred taking the area West of the Mississippi, and Dortch taking what was East, they recruited both new and former dealers, sold books again themselves, and sowed the seeds for the modern-day Southwestern (of which Dortch later bought the majority share.)
 

 Dortch and his 1949 Southwestern Team

 

Dortch influenced thousands of young people, and through them, thousands more. He believed strongly in advising students to do what was in their best interest, and was a living example of the truth behind Edwin Markham’s great quotation that what we put into the lives of others comes back into our own. One of the young people he mentored throughout his early career later donated $500,000 to the University of Tennessee-Martin to help establish the Dortch Oldham Center for Economic Education and Entrepreneurial Studies. Dortch’s influence, represented by countless acts of generosity and kindness, will continue to multiply to the Southwestern 2005 Reunion: Dick Henderson, Ralph Mosley, Spencer Hayes, Dortch Oldham & Jerry Heffelbenefit of all society. 
Dortch once said, with characteristic humility and grace, “We don’t make them great people; they are great people when they come to us. They just never had the chance to prove themselves.” Those of us who were touched by Dortch’s spirit, care, and influence feel otherwise: we became greater because of Dortch Oldham.

 

 Click here to view Dortch’s obituary.

 

 

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Posted by Becky Bauman | 02.26.2009 | 09:02 pm
Dick & Becky at Southwestern's 150th Reunion.

Dick & Becky at SW 150th Reunion

Working in the Southwestern alumni department I thoroughly enjoy amassing stories from alumni, whether the stories are from the bookfield or what alumni have been up to since.  I believe this is because I consider Southwestern alumni as my family.  That indescribable bond of a summer on the bookfield ties us together.  That connection was clearly evident at the Southwestern 150th Reunion.  A gathering of 700 bookpeople created an electricity and a bridge between generations that I’m not sure can be duplicated.  One of the members of our SW family that I had the opportunity to get to know through that reunion was Dick Henderson.

Earlier this month, at the age of 91, Dick Henderson passed away.  Dick came from an incredible tradition of outstanding bookmen.  Dick’s father, JB Henderson, was with Southwestern for 55 years, 40 of which he was the sole owner.  Sixteen members of the Henderson family carried a SW samplecase, including Dick’s cousin, Martha Henderson, who was the first woman to sell.  As Dick once told me, “in my family you weren’t a man unless you sold books.”

Glenn "Dick" Henderson

Glenn "Dick" Henderson

Dick sold for five summers, from 1935-1939.  I enjoyed his stories of hitchhiking to his turf and Sunday meetings, canvassing the country on foot, and how on occasion he would have to ask his last call for a place to sleep for the night.  Despite the differences in some of the processes we currently follow, the principles of character, integrity and trust that Dick attributed to his father and his Southwestern experience remain a common thread.

After his five summers on the bookfield Dick began a successful 40 year career with Bell Telephone.  Several years ago Dick spoke to the Southwestern sales managers, sharing a bit of Southwestern history with them.  He described watching his father go from being a millionaire in the roaring 1920’s, to being buried in debt a mere ten years later during the Great Depression.  However, with the right principles and lots of hard work, Southwestern found a way to survive, rebuild and prosper. As Dick closed his speech, he had these profound words to say about his father, JB Henderson:

“As a child I looked up to my father and wanted to be just like him.  I’m 86 years old, and I have yet to change my mind.” 

I have a feeling that those that had the privilege of knowing Dick might say the same thing about him.

Click here to view Dick Henderson’s obituary.

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Posted by Becky Bauman | 01.28.2009 | 04:01 am

For the past 13 years my family and friends have been utterly confused trying to figure out what I do. I have spent nearly half of my life working with the Southwestern Company (no, not the airline). I spent eight of those years selling books and software door-to-door in the summer, as well as, recruiting and training students to work in the program during the school year. Currently, I am going on my fifth year as the Southwestern Company’s alumni specialist. How’s that for a title? You see why they are confused. Why would a company have an alumni department?

As you might imagine door-to-door book sales attracts a unique caliber of individual. The Southwestern Company summer program is not for everyone. However, for those students who thrive on challenges, are looking to set themselves apart and aspire to grow personally & professionally it can be an experience beyond comparison. When I left for that first summer on the “bookfield” I had no concept of the bonds that I would form by going through such an intense experience. I am thankful to include many of the students whom I shared my summers within the circle of my closest friends.

This unique connection to other “bookpeople” is the primary basis for my position. I have a daily opportunity to reconnect bookpeople to Southwestern and each other. One of my favorite parts of my job is getting to share stories from the bookfield and how that experience has impacted alumnus’ lives.

The purpose of this blog is to share a glimpse into many of the wonderful stories and successes of Southwestern Company alumni. As an added bonus, maybe my parents will finally understand a bit more about what I do and why Southwestern has been such a big part of my life.

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Posted by Becky Bauman | 12.22.2008 | 04:12 pm